The health and wellbeing of our clients, our team and our business networks remains our highest priority and with that in mind we have implemented a well-considered program of measures and protocols to allow us to remain fully operational during the period ahead.
We have changed the way we interact with our clients whilst this health event plays out, but our level of service has not altered.
Our robust IT infrastructure has been specifically designed to enable our team members across all office locations to work remotely, as and when necessary.
This capability has now been enacted and ― with the exception of a small number of staff performing roles critical to maintain our infrastructure ― will see all of our team across our business divisions working remotely from Tuesday 24 March 2020 until further notice.
It also means that our offices in each Australian state are closed to visitors until further notice.
This is essential to help mitigate the health and safety risks already identified by Australian authorities and importantly allow client and partner services to remain uninterrupted.
On a practical level this means that for the foreseeable future meetings and events will now be conducted through dial-ins to a designated number with additional access to video, Skype and Zoom capabilities where relevant. Additionally, team members will still be contactable via their standard email address and telephone number.
As we process the growing body of information about COVID-19 and the widespread implications on our day-to-day life, we will continue to monitor and evaluate the situation and remain agile in our ability to respond with effective solutions to support our networks.
If you have any concerns or questions about your interactions with the firm during this time, please reach out to the relevant contact within our organisation.
Chief Executive Officer